Mercer Solutions promises "Problems solved. Things handled." Then, at 9:07 on a Monday, a man walks in and asks them to get him fired. Nina, eleven days into the job, learns fast: this tiny office takes the impossible cases nobody else will touch - a funeral for a man who isn't dead, a dog who stole a man, a client who wants to be fired with a good reference. A warm ensemble workplace comedy based on the book series Customer Service for Impossible Problems.

Author and software engineer from Cairo. I write warm ensemble comedies about ordinary people facing impossible problems. Problems Welcome is adapted from my book series Customer Service for Impossible Problems. New episode every Saturday. Thanks for reading, comments always welcome!